
2025 Facility Of The Year
hings don’t always go as planned in self-storage development. But sometimes, that’s by design. Woodbridge Self Storage, MSM’s 2025 International Facility of the Year, was originally conceived as a simple single-story facility, a straightforward build in a busy corridor of Vaughan, Ont. Through bold reimagining and meticulous design, it became something extraordinary: a two-story, modern, Class-A facility that’s as functional as it is visually striking.
Design challenges were just as complex. Customer access, truck maneuverability, and loading zones demanded wide drive aisles, generous turning radii, and both external and internal loading areas. “We wanted the location to meet the needs of individuals and tap into area transport and logistics flows by offering drive-up units and a truck-friendly design,” says Onorio Moscone of XTX Engineering, “so we installed a 26-foot-wide drive aisle and designed an extra-large 50-by-40 loading area with two oversized loading doors to accommodate any size moving truck.”
The internal layout was also configured to prioritize pedestrian safety while accommodating the large vehicles. “It had to function like a well-planned logistics hub,” adds Moscone. “Every turning radius, drive aisle, and doorway was mapped to reflect the real-world activity of people and vehicles.”
This change required a structural overhaul. New columns, footings, and reinforcements had to be integrated into a framework already in progress. Owners’ oversight during the construction phase directed all team participants. The engineering team quickly got to work, revising structural plans and construction sequencing with surgical precision to accommodate the new load, maintain safety, install an elevator, and keep the schedule alive.
What could have been a disaster turned into a defining moment. Flexibility, meticulous documentation, and strong trade coordination carried the project through without compromising the vision. It became proof that adaptive engineering can save even the boldest midstream gamble and that detailed documentation of subcontractor work and active planning for potential changes can allow for pivots while keeping projects on time, on budget, and to the highest standard of excellence.
For safety, the facility employed non-combustible construction with a one-hour fire-resistance rating and installed a full sprinkler system, standpipe, and fire alarm designed to meet OBC Group F2 low-hazard industrial standards while maintaining one-hour fire separations across floors and strategic rated partitions for compartmentalization.
Sustainability was another priority for Woodbridge Self Storage (and the municipality). The LED lighting reduces energy draw, while the rooftop HVAC systems are zoned to avoid wasted conditioning and overloading localized roof framing; this also helps ensure stable temperature and humidity control for sensitive storage without excessive HVAC loads. Additionally, multiple roof drains and scuppers have been positioned to handle heavy rainfall, complying with municipal stormwater retention/detention requirements. Site-complementing landscaping completes this scope of the “green scene.”
The second upper floor has just been completed due to a materials delay. It was strategically designed to maximize floor space and rental yield. By focusing on units smaller than 10-by-10, even including small 5-by-3 lockers, Woodbridge Self Storage can optimize both tenant demand and price per square foot, ensuring strong operational efficiency and revenue growth.
Both inside and out, the facility has been built to meet barrier-free design standards to ensure accessibility for all users in compliance with OBC (Ontario Building Code) and AODA (Accessibility for Ontarians with Disabilities Act) requirements. This means everyone, including people with mobility challenges, can use the facility safely and independently via level or ramped entrances, automatic door openers, accessible elevators and parking spaces, and so on.
“Every technical choice was made with long-term durability, efficiency, and cost-effectiveness in mind,” says Garofalo.
Above each unit, the usual wire mesh has been replaced with solid burglar bars—an upgrade that adds superior strength to the facility’s security strategy. More than 90 cameras cover both the interior and exterior, leaving no blind spots. Every corner is monitored, every movement recorded.
Access runs from 6 a.m. to 11 p.m., with the alarm system automatically arming after hours. Any off-hours activity triggers an immediate response from the monitoring station. “It offers a secure environment where tenants feel confident their belongings are protected around the clock,” adds security provider Alessandro Marchetti.
Roll-up doors of loading bays
Interior hallway
Customer moving into unit
But the real difference is the sense of community. Complimentary water, coffee, espresso, and candy bars greet tenants at the door, turning routine visits into something a little more personal. “Our entire management team is made up of locals who understand the rhythms of the neighborhood, which means service isn’t just efficient—it’s familiar,” says Mario DeCicco of Woodbridge Self Storage, who knows that having that connection builds trust, encourages word-of-mouth growth, and makes Woodbridge Self Storage feel less like a storage facility and more like a place people actually want to visit.
Woodbridge Self Storage opened in a competitive market, making it a David among Goliaths like SmartStop, Public Storage, and Access Storage. Competing on price as a single-site operator could have cratered the business before it even opened its doors. The team says the greatest challenge was conceiving a way to stand out without the bottomless budgets of large REITs. That’s when they decided to compete with brains, not brawn.
Understanding that online marketing tactics such as using broad high-cost keywords weren’t sustainable, they partnered with The Storage Group, which built a focused digital strategy that blended SEO with precision PPC campaigns. By tightening local listings and fine-tuning on-site content, they boosted search visibility and drove qualified traffic without spending unnecessary dollars. Paid search targeted cost-effective, high-intent keywords, bringing in tenants who were ready to rent—not just browse. The result was a lean, efficient marketing engine that put Woodbridge Self Storage in direct competition with national brands and held its own.
In just a few short months, Woodbridge Self Storage became more than a storage facility. It became a benchmark for modern storage development—proof that innovation, adaptability, and customer focus can outshine brawn and budget. It’s truly a case study in how thoughtful design and operational discipline can turn a basic concept into something extraordinary.
“From the very beginning, this project was shaped by extraordinary vision, meticulous planning, and the ability to adapt to significant challenges in both design and construction,” says Angelo. “What started as a conventional development quickly evolved into something entirely new for the self-storage industry—a bold, innovative design that sets our facility apart and redefines the customer experience. The architectural layout, engineering solutions, and unique features incorporated into this project are unlike anything else in the marketplace, ensuring that our facility is not just functional but truly iconic.”
Congrats to Woodbridge Self Storage and all involved in the project! As MSM’s 2025 International Facility of the Year, it’s truly a standout on the global stage.
Owners/Developers: Mario and Angelo DeCicco
Construction Company: Kintel General Contractors
Engineer: XTX Engineering Inc.
Architect: Giancarlo Garofalo Architects Inc.
Management Company: Woodbridge Self Storage
Access System: PTI Security Systems
Security Provider: CEG Group
Management Software: SiteLink
Roof: Las Roofing LTD