elcome to the October edition of Messenger, the second issue of our newly redesigned flagship publication. This month, we are proud to feature Pam Domingue, owner of California-based Storage Solution, in our cover story. While Pam accidentally discovered the self-storage industry in 2003, today she will be the first to tell you, “I love the industry. I am blessed to have found it, and I cannot imagine doing anything else! I am also fortunate that so many in this industry have become my good friends!”

Also in this issue, starting on page 40, we feature the 2023 Manager of the Year winners. Please join us in congratulating our overall winner, Jenny Rodrigues, property manager of ‘Ohana Self Storage in Honolulu, and our runners-up Ron Pell of Morningstar Storage in Ladson, S.C., and Kelly Maas of Moove In Self Storage in Finksburg, Md. And a very special thank you to all those managers nominated this year. You and our winners are the epitome of excellent customer service in our industry.

Last but certainly not least, have you seen the digital edition of the September issue of Messenger? If not, scan or click the QR code below to explore all the amazing new digital enhancements that are now included in every issue. No other publication in the industry has access to these
state-of-the-art digital offerings!

So, how do you like us now? We would love your feedback! Please feel free to send me your comments by email at poppy@modernstoragemedia.com.

Remember: We value your input!