elcome to the Q3 2024 issue of Self-Storage Now! If you haven’t already noticed, it has been upgraded in several ways. For starters, like MSM’s flagship publication Messenger, it’s now in a scrolling format and features numerous digital enhancements that elevate the reading experience, such as animated advertisements, audio, and video.

One such enhancement is included in “Believe It Or Not,” our new quarterly column that highlights shocking self-storage stories that are too outrageous to be fiction. Have you uncovered something unbelievable in one of your units? Has one of your tenants or managers done something truly bizarre? Do you have an atypical tale you’d like to tell? We’d love to hear it and share it with our subscribers! You can send it to me at Erica@ModernStorageMedia.com.

On another note, we hope you take notice of all the modern upgrades and new capabilities as you scroll through the magazine. For instance, you can easily share the content with others through Facebook, X, and LinkedIn. And for quicker navigation, you can simply click on the Table of Contents tab in the top right-hand corner.

Finally, I’d like to take a moment to remember Charlie Fritts, president of East Amherst, N.Y.-based SIMI (Storage Investment Management, LLC) and president of the Northeast Self Storage Association (NeSSA). In addition to being a devoted husband, father, and grandfather, Charlie was a longtime member of the former Self-Storage Now! advisory board. He was someone I came to rely on for insights about self-storage management and marketing, and he was genuinely generous with his time and words of encouragement. He will be missed by the entire MSM team and everyone who knew him. Thank you kindly for your countless contributions and your warmth, Charlie!

With gratitude and heartfelt condolences,