
hen I think about what real success looks like in the self-storage industry, it’s not always about building the biggest facility or hiring the largest team. In fact, some of the most exciting and sustainable growth I’ve seen lately is happening on a smaller, smarter scale.
Over the years, I’ve had the opportunity to work closely with storage operators in diverse markets around the globe. Success comes from understanding market shifts and aligning with them. Businesses must move with the market, not against it. And that makes all the difference in maintaining financial resilience and long-term growth.
Fewer moving parts also mean more consistency. It’s easier to maintain quality, adapt processes, and deliver a better customer experience. And that kind of attention to detail doesn’t go unnoticed—it becomes part of your brand.
I like to say, when you stay small, you stay close—to your customers, your team, and your values. You can listen better, respond faster, and make improvements quickly. That’s something large organizations with layers of management often struggle with, but it’s exactly what helps smaller operators thrive.