hen I first started in this industry, I met the Parhams (Mike, Ann, and Rachel) and I was amazed at how they were more than eager to answer my novice industry questions. Over the next 25 years, they became more than just self-storage colleagues; they were like family. I admired Rachel for going back to Texas to join the family business, National Development Services (NDS Construction). I didn’t know what it was at the time, but I recognized that Rachel was destined for something special in this industry, alongside her dad.

In 2010, shortly after I arrived in Florida for the annual tradeshow, I received a devastating call; my dad was on life support, and I needed to get home as soon as possible. The Parhams were there with hugs and encouraging words, and it was Mike who made sure I got a cab to the airport. That meant so much at such a horrible time.

Four short years later, I received another devastating call; Mike had passed away unexpectedly. I knew that Rachel was devastated. But at that moment, I also knew why she had come back to the industry. She needed to carry on in her dad’s footsteps! And indeed, she has done just that.

Our cover story in this edition, starting on page 46, explores Rachel’s journey away from self-storage and back again. Today she is the proud owner and CEO of NDS, the company her father started so many years ago. She has become an entrepreneur and businesswoman in her own right as she carries on the family business.

Rachel, I am so proud of you! And I know your dad is looking down on you with a big smile, because he is the proudest of all!

Enjoy!