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The Last Word
Tom Grant
Smarter Storage
By Tom Grant, Vice President of Smart Spaces IoT at Vantiva
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he self-storage industry is on the verge of significant change, offering operators an opportunity to grow collectively by embracing technologies that align with the expectations of modern renters. As market competition intensifies, and more tech-savvy tenants seek advanced amenities, this is an ideal time for the industry to advance together, fostering innovation and shared success. By working together, self-storage businesses can ensure the sector as a whole remains relevant, competitive, and tenant-focused.

A significant driver of this transformation is the integration of smart technologies and improved connectivity. We know that many facilities were built in a pre-digital era, with network infrastructure that limits what we can offer tenants today. Upgrading connectivity across sites will lay a foundation for smart technologies, which can enhance operational efficiency, bolster security, and provide tenants with a seamless, connected experience. This approach is advantageous not only for individual facilities but for the entire industry, as it elevates standards and reflects a shared commitment to safety and modernization.

The self-storage sector has a strong track record of resilience and adaptability. By exchanging knowledge, strategies, and best practices, we can collaboratively move towards smarter storage solutions that place renters’ needs at the forefront. Tenants today value convenience, safety, and modern amenities, and are often willing to pay a premium for them. Embracing these trends together can open new revenue streams and reinforce our industry’s commitment to its customers.

Smart technologies provide a valuable opportunity to enhance productivity and create a more supportive environment for employees. By automating repetitive tasks, such as regular checks and monitoring, teams can redirect their efforts toward delivering top-notch service and engaging more effectively with tenants. As we aim to attract and retain skilled talent, building a workplace that prioritizes both innovation and security distinguishes our industry and underscores our dedication to employee satisfaction.

In the end, the future of self-storage goes beyond just technology—it’s about empowering people. By adopting smart solutions that enhance tenant safety, comfort, and satisfaction, we’re also investing in our communities. As we advance together, we build a stronger reputation for the industry, earning the trust and loyalty of renters and ensuring that self-storage remains a vital resource in their lives.

Our path toward smarter storage is a journey. By embracing change and sharing best practices, the self-storage sector can continue to flourish, providing secure, modern, and tenant-focused facilities that meet the needs of tomorrow’s renters.